If you would like help with a rank purchase, refund, transfer, or have any questions, please contact our support group.

Option 1: Discord Server (Preferred).

The Discord server has faster response times.

  1. Join our Discord server here.
  2. Go to the #support-tickets channel (under the support category).
  3. Click the support button.
  4. A new channel should open, scroll down until it is found. (Look for the red mark).
  5. In this channel, type details about your enquiry in that channel.
  6. Wait for a staff member to assist you. 

Additionally, please do not directly message any staff members to check the ticket.

Option 2: Email

You can send us an email via Make sure to provide your transaction ID if relevant.